單元內容涵蓋了各種語境，小自國際團隊中的工作溝通，大至妥善處理國際間的衝突；網羅各類口語及書寫的最佳跨文化溝通範例，含括電子郵件和電話往來至會議舉辦及國際談判。學生能從本書中學到有效的跨國溝通基本技能，順利地與來自世界各國不同文化背景的同事或商業夥伴共同工作。
Communicating Across Cultures is an innovative short course for learners of business English who want to function effectively in an international environment by developing their intercultural skills in English.
Drawing on inspirational advice from leading figures in the world of cross-cultural communication, Communicating Across Cultures covers all types of oral and written communication, from meetings to negotiations, telephone calls to emails, and deals with situations ranging from working in international teams to managing conflict. Students are invited to analyse their own intercultural competence and helped to develop a personal action plan for further use beyond the classroom. Students will gain the essential skills and techniques they will need to ensure they can work effectively with colleagues and business partners the world over. Communicating Across Cultures is part of the new Cambridge Business Skills series – a set of short courses from leading business English authors, combining communication skills training with professional language development. The Trainer's Notes that accompany the course can be downloaded from the Resources area.