Contact US! has been carefully developed to meet the needs of call center agents who require communication training.
1.CONTACT US contains 10 units with about a total of 100 hours of motivating and highly relevant training material. Units have been designed in a way that allows trainers to dip in and out of the book according to the needs of the learners.
2.CONTACT US! has been carefully developed to meet the needs of near hires in the BPO industry. It aims to develop high-end professional English language communication skills when talking with customers in the USA.