●劍橋商業技巧系列（Cambridge Business English Skills series）之一，是一套專門結合溝通技巧發展及專業語言學習的套書。
●本書根據全世界跨文化溝通領袖級人物啟發人心的建議，網羅各類口語及書寫的最佳溝通範例，細至電子郵件及電話往來，廣至會議舉辦及國際談判。
●本書並涵蓋了各種語境，小至國際團隊中的工作溝通，大至妥善處理國際間的衝突，使學生能夠建立課室外的實際廣泛運用。
●學生能從本書中學到有效溝通的基本技能，與世界各國不同文化同事或商業夥伴順利合作。
Communicating Across Cultures is an innovative short course for learners of business English who want to function effectively in an international environment by developing their intercultural skills in English. Drawing on inspirational advice from leading figures in the world of cross-cultural communication, Communicating Across Cultures covers all types of oral and written communication, from meetings to negotiations, telephone calls to emails, and deals with situations ranging from working in international teams to managing conflict. Students are invited to analyse their own intercultural competence and helped to develop a personal action plan for further use beyond the classroom.
The Student's Book comes with an audio CD that contains authentic interviews with people from the world of business and extracts from meetings that exemplify the communication strategies presented.