針對飯店管理學生或是相關從業人員所設計的英語學習教材,共有15 個單元,主題包含:預約房
間、辦理入住手續、接待,至結帳、退房等,讓飯店英語學習輕鬆上手。
Be My Guest is a language course for pre and in-service students of English in the hotel industry at the elementary to lower intermediate level.
This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.